Yesterday, following two back-to-back client presentations – one for a tradeshow booth and then a new logo + packaging design – Ben and I treated ourselves to a visit to the newly opened Shake Shack in Westport.
This was my first time experiencing the Shake Shack, but I’ve heard tell of all the hype. To see first hand what all the fuss was about, we grabbed our camera phone and decided to do some “research”. (Note: when completely blowing my diet, I call it ‘research’).
Here are the things I loved about the Shack :: gorgeous metal cut-out art deco sign love {they had me at ‘hello’} • yummy milkshakes • tasty hamburgers • sweet glass and steel garage doors • big menu wall • adorable tee shirts for sale {a onesie with a picture of fries with ‘small’ written above it? Yeah, that’s cute} • kraft paper briefcase shaped take-out bags • and I don’t know if this is something I, ahem, love, but it should be noted that they do serve alcohol. It’s nice to know you can grab a burger and brew without having to go to a sit down restaurant with bar!
As Ben and I waited for our pick-up order, we noted a few things we might improve from a design + marketing perspective :: there was only one vegetarian offering, a ‘Sroom Burger, and we thought one or two other offerings would be nice • in a word – salads • we were not groovin’ on the employee tee shirt colors which, if they were a crayon color, might be called “dirty pavement”. They weren’t grey, and they weren’t black, but looked dingy. The bright green in their branding palette might have been more cheerful and attractive.
All-in-all I’d say it was worth the buzz – if only to gaze at the gorgeous sign while enjoying my delicious shake and burger. Next time in Westport, I know we’ll be back to the shack.
Have you been to the Shake Shack yet? What was your experience? Any thoughts on their branding and marketing?








